Job Description

Responsibilities:

• Reply enquiries / leads from social media, WhatsApp’s, email and closing the deals by providing quality and professional services
• Dealing with customer concerns, through email, WhatsApp’s, phone
• Fully understand the product and can serves as product specialist
• Build and maintain strong relationships with key clients and stakeholders.
• Recording customer feedback
• Handle customer inquiries and resolve issues promptly.
• Working with team and other department members to resolve customer issues e.g. finance, payment reconciliation, deliveries
• To handle existing accounts for daily / weekly / monthly repeat sales orders.
• To develop new potential customer / dealer.
• To act as supporting role, to assist company achieve monthly sales target.
• Perform other sales tasks as assigned by superior.

Requirement:

• Comfortable working with computers, Microsoft Excel especially. Expertise is not required.
• Proficiency in English and Bahasa is required.
• Good Interaction & Communication Skills
• Independent, self- discipline and motivated
• Positive mindset, able to think crtically to solve customer problem.
• Fresh Graduates are encouraged to apply
• Minimum Diploma in Marketing/Business/Science related.
• Travel is not necessary for this sales position; it will be based in office.
• Cold calling is not required.
• Direct face-to-face interaction with customers is not needed.

Skills Required

• Customer Service