Job Description

Qualifications & experience

• Candidate must possess at least Diploma in Marketing/Business Administration
• At least 2 - 3 years’ working experience in sales & marketing and e-commerce administration role
• Good command in verbal & written English & Malay
• Good interpersonal, negotiation & communication skills
• Able to work independently and as part of team and to deliver tasks in accurate & timely manner
• Meticulous, committed & willing to learn in a fast-paced environment
• Good knowledge in Microsoft Office (e.g., Excel, Word, PowerPoint, Outlook).
• Strong organization skills, detailed oriented and ability to prioritize tasks.

Tasks & responsibilities

• Undertake daily administrative tasks to ensure the functionality and coordination of the marketing department’s activities
• Manage suppliers/vendors account opening and verification, contracts renewal and process suppliers/vendor’s quotations and invoices liaising with AP department
• Assist to record, keep track of all payments of A&P expenses for brand & trade marketing activities and activations
• Responsible for document filing and keeps the system’s documentation accurate and up to date.
• Collaborate closely with cross-functional teams, including sales, branch admin, finance- AP, production, QA and warehouse to ensure smooth marketing administration and operation
• Provide administrative and customer support for all eCommerce initiatives to ensure timely order fulfilment and enhancing the customer experience.
• Monitor and maintain smooth functionality of E-Commerce portal in term of updating the product inventory and pricing.
• Handle all customer engagement, including but not limited to enquiries, complaints, and reviews.
• Monitor daily sales, promotions, marketing, and social media campaign relevant to all eCommerce initiatives.
• Track the business outcome of data-driven insights and assist in preparing periodic reports. and any other related tasks as instructed by superior from time to time.

Skills Required

• Sales