Job Description

Job Scope

• Helpdesk support services and project management for clients.
• Installation, maintenance, upgrades and troubleshooting/support of hardware and software, server and PC's and Network Infrastructure
• Identify potential issues and integrate possible solutions.
• Must be able to perform good customer support in areas such as troubleshooting and resolving hardware and software issues, network equipment issues, and other related IT issues.
• To provide on-line/on-site technical support and troubleshooting for customer.
• Learn and adapt to new technologies, products, and platforms
• Performs other related duties as assigned based on ad-hoc basis.

Skills and Qualifications

• Possess at least Diploma / Degree in Information System, Electronic & Electrical Engineering or equivalent.
• Experience in Network is an advantage;
• Ability to setup, prepare and demonstrate solutions;
• Ability to communicate resolutions of technical problems quickly and clearly;
• Possess good analytical and problem-solving skills;
• Excellent communication and interpersonal skill, pleasant, willing to learn hardworking and self motivated.
• Fresh Graduate are welcome to apply.

Skills Required

• IT Service Management